Small businesses faced some of the greatest challenges in the United States during the global health crisis. As of May 2021, 34% of U.S. small businesses remained closed because of the pandemic. This number becomes more alarming when you consider that 99.9% of all U.S. businesses qualify as “small.” Vaccine rollouts made customer interactions safer, but many small businesses still faced a long road to recovery.
Businesses need thorough emergency plans to protect themselves financially from unexpected circumstances. Building emergency funds, investing in digital tools, and strengthening employee connections can help businesses prepare. Businesses can also research federal assistance options to prepare for future challenges. Below, we’ll explore some of these strategies in more detail.
Offer Work-From-Home Options
Offering work-from-home options can provide your business with several benefits, especially during difficult times. During a financial crisis, remote work can help businesses manage operating costs, including payroll. A partially digital workspace can reduce expenses for rent, utilities, cleaning services, supplies, and food. Remote work also allows businesses to hire talented employees regardless of their location. Finally, work-from-home options can improve employee satisfaction and help workers manage stress. In turn, happier employees may become more productive and engaged.
Invest in Digital Tools
Businesses that offer work-from-home options need to invest in the right digital tools. Even businesses with in-person operations can benefit from building a stronger digital presence. During the pandemic, many consumers relied on the internet to research products and services. Businesses can use digital marketing, social media, and email marketing to stay visible to consumers. These channels can help businesses reach customers even when a crisis limits in-store interactions. Similarly, a mobile-friendly website or app can help more consumers access information about your brand and offerings.
Build an Emergency Fund
A lack of available cash can make it difficult for your business to survive a crisis. Therefore, businesses should build emergency funds that can support operations when cash flow becomes tight. An emergency fund can also prevent you from using personal funds or relying on expensive credit lines.
Building an emergency fund takes time, but experts often recommend saving several months of operating expenses when possible. Businesses can also place emergency funds in accounts that keep their money accessible while potentially earning interest. However, businesses should choose an account that fits their financial needs and keeps emergency funds readily available.
Research Federal Assistance Options
The U.S. government may offer assistance programs to help small businesses during certain emergencies. Depending on the situation, these programs may provide loans, grants, tax relief, or other forms of financial assistance. Small businesses can research available federal programs to understand which resources may apply to their circumstances. Planning ahead can also help businesses respond more quickly when financial challenges arise.
The pandemic made it difficult for many businesses to stay afloat. However, these lessons can help businesses prepare for future challenges and unexpected disruptions. Cost-saving strategies, emergency planning, and digital tools can help businesses become more resilient. Connect with Welcome Wagon to learn more about how we can help your business.


